Shipping policy

Shipping within India

Orders above ₹3000 ship free anywhere in India. 

We know waiting for a package is never fun, so our team works to get your order out the door quickly. Once we've confirmed your order, it typically leaves our facility within 2-3 days, and reaches you within 6-8 business days from there. Unexpected delays can happen on rare occasions, and if they do, we'll do our best to keep the timeline as close to this as possible.

We work with reliable courier partners to get your order to you, though the specific courier may vary depending on your location and what's available there. If you're in a smaller town or city outside our main courier network's coverage, your order may take an extra 2-3 days to arrive.

Once your order ships, we'll send you the tracking details to the address you provided at checkout. If your order hasn't arrived within a reasonable window, write to us at zebabyneha@gmail.com and we'll look into it right away.

You'll also get a message from us once the courier confirms delivery. If anything's wrong with the delivery, please let us know within 2-3 days of that confirmation — after that window, we may not be able to help resolve delivery issues.

Occasionally a specific product may take a bit longer to ship — if so, we'll flag this on the product page itself or reach out to you directly. For any other delays outside our control, we'll update you using the contact details from your order.

Please inspect your package and create a video while opening as soon as it arrives. If the outer packaging looks damaged, make a note on the delivery slip and get in touch with us within 24 hours. If the product inside is damaged, don't sign for the delivery — contact us right away instead. Once you've signed for a delivery without noting any issues, we're not able to take responsibility for damage after that point.

Contact Us
For shipping questions, reach us at zebabyneha@gmail.com